Alternative ways to resolve a conflict


Singin' the Market Research Blues

Good data is hard to find. It's so easy toLIBRARIES  ASSOCIATION
get the other kind! If you feel like singin'
the blues whenever you try to find reliable
business information, you're not alone. A
lot of other marketers are singing the sameAnother excellent site with hyperlinks to
tune.Solid information is critical, the basisthe Wall Street Journal Interactive edition
for making any marketing plan or decision.and Hoovers On Line Research, among
Yet, finding that information is easier saidothers.U.S.  CENSUS  BUREAU
than done. The Internet seemed like it would
be a quick fix to the problem. While theecon_cen.html
Internet does serve as a bountiful source of
business statistics and information, it hasEconomic census data including industrial
thus far proved both a blessing and a curseproducts overview, annual survey of
for business research. The information onmanufacturers and other good industry
the Net can be inaccurate and difficult toinformation.WALL  STREET  JOURNAL
locate without spending a lot of time with
fruitless searching.Clifford Stoll says in
his book, Silicon Snake Oil, "There is no
easy, complete access to information. NeverStock market information, excellent research
was. Never will be." Although there may behyperlinks including one providing
no quick and easy source for accurateconnections to local newspapers and
business information, we offer in thisperiodicals throughout the
article a few places to look for helpfulcountry.DEMOGRAPHICS  JOURNAL
data.The  Personal  Touch
Articles about demographics and trends
Unlike much Internet information, librariesthroughout the country including a search
are not only catalogued and organized, theyengine.INDUSTRYNET  ASSOCIATION
offer the most user-friendly sources of
business information available: librarians.Great site for industry news/information
These wizards of information provide theincluding press releases and hyperlinks to
personal touch by expertly guiding us throughcompanies.U.S.  DEPARTMENT  OF  COMMERCE
the ever-increasing maze of available
knowledge. Infinitely patient people,
librarians spend most of their time gently
guiding those of us who search for businessHyperlinks to a wide variety of federal
information but don't know where to find it.departments including WorldTech-Foreign
Whether your questions concern finding datesTechnology Alerts.Just be careful,
of trade shows or defining prospect lists ininformation alone can only take you so far.
a special database, the staff of a goodAs Clifford Stoll says, "No amount of data,
business library is trained to help.Thebandwidth or processing power can substitute
Internetfor inspired thought." We hope you use the
research tools presented here with
You don't need to end up disappointed whenconfidence, but always remember, it is up to
you try to collect business facts on theyou to process this data and convert it into
Internet. To help lower your frustrationgood, profitable business decisions.Deborah
level, we recommend the following addressesHenken served as VP of Marketing at several
for free on-line research. Groups such asSilicon Valley start-ups, and in senior
universities, governments or professionalmarketing and channel positions at Hewlett
associations generally maintain thesePackard, Informix and BEA Systems. She earned
sites.U.S.  PATENT  &TRADEMARK  OFFICEher MBA from the Kellogg Graduate School of
Management at Northwestern University.
patents.uspto.govDeborah is Founder of the Highland Team.Susan
Henken has directed marketing at consumer and
Completely devoted to patent information,health care companies for more than 15 years.
including search engines for a variety ofShe provided marketing consulting to
categories.UNIVERSITY OF MICHIGAN centermanufacturing companies at Minnesota Project
frames/statsfr.htmlInnovation through a grant from the SBA and
Department of Commerce and ran her own
Well organized and maintained site with aconsulting  business.  She  is  currently
variety of hyperlinks to useful information
including Census Bureau data, SecuritiesDirector of Marketing for Consumer Products
Exchange Commission (EDGAR) filings and U.S.at Compex Technologies.
Industrial Outlook statistics.SPECIAL



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