Make Sure You and Your Client Are on the Same Page - A Mediation Road Map Tool

So you've got your mediator selected and theand attorney to discuss the case and procedure will
mediation is on calendar. Obviously you have to bebe completed. Give to your client a profile of the
getting your work done by way of discovery and, ifmediator from a website. This profile will disclose to
lucky, have prepared at least an outline of youryour client background information and a visual image
mediation brief. If all else continues to go as plannedof the mediator. And you can explain what the likely
without any cancellations or rescheduling, a meetingcourse of procedure will be for the mediation. There is
with your client should be done as soon as possible.no reason for your client to find out these details at the
That way, both you and your client will be at the samemediation.
page once the mediation begins.Strategy at Mediation
Pre-Mediation Client MeetingA strategy plan must be developed with regard to role
At the time of your meeting with your client, presentplaying along with negotiations. The client needs to
your mediation brief outline so they have anknow that questions may be directed to them by the
understanding of what the mediator is going to knowother side in joint session or in private session by the
and hear. The mediation brief is regularly based onmediator. It is important for the client to know that they
discovery and deposition testimony. The review of thecan be expected to participate. Encouraging the client
mediation brief outline will help your client betterto play a part will make them far more comfortable
understand what will be discussed in their presence atthroughout the entire mediation. Both the attorney and
the mediation and confirm the factual accuracy ofthe client need to have a common understanding of
your case.their respective roles at the mediation
Your client also should know the arguments of theAs for the negotiation strategy, the client's
opposition. There is no reason for your client to showexpectations ought to be assessed prior to the
up at mediation and learn for the first time that theymediation. You do not want your client to go into
are considered to be fabricators of facts andmediation with expectations that cannot be achieved.
evidence. Giving this information to your client duringThe client needs to be advised that the mediator is not
the pre-mediation meeting will help them develop filtersthere to order parties to a settlement. And the client
for the information in order to maintain composuremust know the current mediation is not the only time a
during the proceeding. You do not want your client tosettlement can occur. They ought to realize if
act startled when they hear the contentions of thesettlement does not occur, the preliminary session may
other side for the first time.be useful to achieve future resolution. Be sure to
Mediation Formatexplain the negotiation strategy is consistent with
Your client will likely be "a rookie" at the mediation.reasonable expectations.
Unfortunately, many parties step into a mediationConclusion
believing that the mediator is going to be acting theGet your client familiar with the facts and contentions
same as a judge or arbitrator expecting a decision,of the case by allowing them to review any proposed
order or ruling to be made. Therefore, it is vital thatmediation brief or case statement. Present a mediator
your client be advised of the voluntary and confidentialprofile so the client actually knows who the mediator
nature of the mediation proceedings. They must knowwill be. Also give some description of the general
beforehand that the purpose of the mediation is toformat of mediation being neutral, facilitative, voluntary
facilitate dialog informally without the intimidating dramaand confidential. Finally, have a strategy plan set out
of a courtroom.for role playing with respect to participation in the
It is good to give your client an understanding of whomediation. And be sure the client understands the
will be conducting the mediation. In many cases anegotiation strategy to achieve settlement.
pre-mediation telephone conference with the mediator