| DPS Software has created a mediation system in | | | | The system works in the following way. Once a client |
| consultation with a leading firm dealing in mediation | | | | and matter has been created in DPS; letters, |
| matters, Shepherd Harris and Co. The system is | | | | documents and forms can be merged with information |
| available in both DPS One Office and DPS Outlook | | | | from the case file. These letters, documents, and |
| Office. | | | | forms automatically choose appropriate paragraphs |
| Shepherd Harris & Co is a long established North | | | | and text in line with individual case circumstances. |
| London solicitors that offers a range of legal services. | | | | Below are some examples of letters and documents |
| The firm practice in: | | | | available in the system: |
| • Crime | | | | • Letters to both clients (legal and non legal) |
| • Matrimonial | | | | • Partners’ willingness to test |
| • Child Care | | | | • Mediation sessions notes |
| • Civil Litigation | | | | • Interim reports |
| • Personal Injury | | | | • Mediation meeting assessment records |
| • Clinical Negligence | | | | • Letters to social services department |
| • Employment Tribunals | | | | • Billing information |
| • Licensing | | | | • Closing reports |
| • Conveyancing | | | | Once the mediation matter has been concluded, or |
| • Company & Partnership matters | | | | indeed before, all the case information can easily be |
| • Wills and Probate and other non contentious | | | | migrated into another matter, saving time, money and |
| matters | | | | effort. |
| • General Commercial work | | | | DPS Trainer Tariq Hussain commented: “Our |
| The practice needed a mediation system which could | | | | Mediation System will increase productivity, leading to |
| cut time and costs, and improve efficiency when | | | | an increase of revenue, by speeding up the |
| working on mediation cases. DPS developed a system | | | | documents, forms and reports procedure. |
| in line with these requirements. | | | | |