Alternative ways to resolve a conflict


 

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The Qualities of a Mediator

A mediator needs to develop severalwritten that our entire society suffers from
abilities: 1) attentiveness 2) ethics 3)attention deficit. [Niall Ferguson:
emotional intelligence 4) subject matterColossus, 2004] The plain and awful truth is
expertise 5) decisiveness.ATTENTIVENESSThethat people do not pay attention. They live
most important ability for a mediator is totheir lives in information overload, thinking
pay attention. One eminent historian hasabout what to do or say next.



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