The Qualities of a Mediator
| A mediator needs to develop several abilities: 1) | historian has written that our entire society suffers | |||
| attentiveness 2) ethics 3) emotional intelligence 4) | from attention deficit. [Niall Ferguson: Colossus, 2004] | |||
| subject matter expertise 5) | The plain and awful truth is that people do not pay | |||
| decisiveness.ATTENTIVENESSThe most important | attention. They live their lives in information overload, | |||
| ability for a mediator is to pay attention. One eminent | thinking about what to do or say next. |