What We Talk About When We Talk About Mediation

Mediation is older than any legal system. The greatJudges, who have decided hundreds or thousands of
Bacon wrote the praises of mediation nearly fourcases, or who have observed hundreds of juries
hundred years ago, in one of his celebrated Essays:reaching a verdict, are often trusted by parties to
"It is generally better to deal by speech than by letter,render an evaluation, which the parties may find useful
and by the mediation of a third, than by a man's self . . .in coming to a decision about their particular dispute.
in all negotiations of difficulty, a man must not look toHowever, not only retired judges are used for the
sow and reap at once, but must prepare business, andpurpose of evaluation. Persons engaged in a
so ripen by degrees." Francis Bacon (1561-1626)construction dispute will often go to an engineer,
To mediate means:general contractor, or other person with subject matter
1. To bring about (an agreement, peace, etc.), as anexpertise.
intermediary between parties by compromise,A facilitative mediator is one who stresses that the
reconciliation, removal of misunderstanding, etc.function of his job is to enable, or facilitate, parties to
2. To settle (disputes, strikes, etc.), as an intermediarycommunicate and negotiate with each other, in order
between parties: reconcile.to arrive at their own evaluation and resolution. A
3. To effect (a result) or convey (a message, gift, etc.),facilitative mediator may consider it unethical to render
by or as by an intermediary.an opinion. The facilitative style may require greater
4. To act between parties to effect an agreement,patience and skill in enabling parties to craft their own
compromise, or reconciliation.resolution, than may be necessary for an evaluative
5. To occupy an intermediate place or position.mediator. Parties may prefer an evaluative mediator
6. Acting through, dependent on, or involving anwhen they wish to resolve their dispute and proceed
intermediate agency; not direct or immediate."on their separate ways. Facilitative mediation may be
Mediation means:more desirable where the parties wish to, or must,
1. Action in mediating between parties, as to effect anengage in a continuing relationship with each other, so
agreement or reconciliation.that the particular dispute is merely a roadblock that
2. International law, an attempt to effect a peacefulneeds to be overcome in order to enable that
settlement between disputing nations through thecontinuing relationship.
friendly good offices of another power."Many mediators are perfectly willing to be either
Synonym(s):evaluative or facilitative, as the situation demands.
1. Mediation, arbitration designate processes for bringingThe third type of mediator is called "transformative",
about agreement for a reconciliation betweenand the goal of transformative mediation is far bolder,
opponents in a dispute. Mediation implies deliberationand more like therapy, than the goal of traditional,
that results in solutions that may or may not beevaluative or facilitative mediation. "Transformation"
accepted by the contending parties: mediation settledsuggests that the goal is to affect a transformation, in
the strike. Arbitration involves a more formalthe parties themselves, and in their relationship.
deliberation, it being understood that the results will beTransformation means (1) act or process of
binding on the contending parties: "the strike wastransforming; state of being transformed. (2) Change in
settled only after arbitration."form, appearance, nature, or character. (3) Theatrical, a
(All definitions are reproduced from Webster'sseemingly miraculous change in the appearance of
Encyclopedic Unabridged Dictionary of the Englishscenery or actors in view of the audience.
Language)In "Mediating Dangerously," (2001) Kenneth Cloke, a
Webster's synonyms tend to confuse mediation withpioneer of transformational mediations, writes:
arbitration. Arbitration is designed to produce a result"The transformational or elicitive model of mediation...
with a winner and a loser; it is a not a process forviews conflict as something to be learned from, and
"bringing about agreement for a reconciliation."the parties as ready for introspection and fundamental
Mediation unlike arbitration is not designed to producechange. The mediator becomes an empathetic yet
winners and losers, but precisely a reconciliation ofhonest agent, whose role is to elicit recognition and
differences. Mediation attempts to be win-win. Theyempower the parties to solve their own problems. ...
are both "alternative dispute resolution" mechanisms,Personally I use a modified version of the
but one bears little resemblance to the other.transformational model, based a more intuitive,
Webster does accurately state the role of mediatorintegrative, dangerous approach to mediation. I neither
as intermediary between parties to a dispute. Mediationdirect nor stand apart from the conflict, but interact
is as old as civilization and pre-dates anythingwith the parties and reflect on possibilities, based on
resembling legal process. The mediator is aintuitive assessments at the time."
go-between, who passes busily from party to party inThe function of a mediator is to enable change. A
an attempt to assist them reconcile their differences. Inmediator is a catalyst whose presence and skills
late classical Athens, the comedies of Menander oftenenable change. The type of change so enabled is the
featured a wily slave who carried messages, and inmost difficult of all - change of mind.
the country house farces beloved of VictorianChange is needed for movement to occur. Movement
audiences, the chambermaid often served as anis needed for the disputants to approach each other.
intermediary between two lovers. The Aztecs, whoThe disputants must approach each other for
had no written language, used messengers ornegotiation to occur. Negotiation must occur for
intermediaries to convey exact messages ofsolutions to be explored. Solutions must be explored
outstanding length. Carrier pigeons have been used tofor the disputants to achieve a resolution that satisfies
carry messages for hundreds of years, and cancompeting interests.
navigate over endless uncharted miles, but so far noAt some level, disputants cherish their dispute, and the
carrier pigeon has become a mediator.emotions and attitudes that accompany it - they want
Though a mediator may lack some of the abilities of ato lay down the burden yet are reluctant to do so.
carrier pigeon, she can and does carry messages, butThey want the satisfaction that accompanies winning.
that is the least of her functions. She is a trainedThey want not merely to win; they want to other side
professional who has the skills to overcome numerousto lose, and preferably be manifestly seen to lose.
obstacles, the perseverance to continue the processWhen an outsider hears both sides of a conflict, she
despite all impulses of the parties to end it, and who ismay get the impression that the disputants are in
able at length to bring them to closure of the particularillusion, the competing illusions colliding in conflict. One or
dispute despite their differences, and sometimesboth of them has "got it wrong." If both sides are
achieve a full reconciliation. Such results are not easilybrought to share roughly the same reality, or view of
achieved, and such skills are not easily learned.the case, they settle. This is called by many colloquial
The textbooks say that there are three ways toexpressions, like "getting into the same ballpark,"
mediate, or three types of mediator. These are 1)"getting into the same zip code," etc. The presence
evaluative 2) facilitative 3) transformative.and skills of the mediator tilt the balance in favor of
An evaluative mediator is one who is prepared toreality, rationality, and closure.
express an opinion as to the likely outcome of aThe three bedrock principles by which mediation is
dispute. Parties who seek an evaluative mediator willconducted are (1) confidentiality (2) voluntary
often choose a retired judge. The prerequisite forparticipation and (3) party control of outcome.
giving an evaluation is subject matter expertise.